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Supervise branch operations, new account personnel and investment department. Train all new employees.

• Guided branch through successful conversion to new computer system, products and procedures, resulting in enhanced customer service, more accessible records and better account report generation.
• Successfully established policy and procedures governing membership of the bank in the Portland Clearing House, Federal Reserve, Portland.

Supervised daily branch operations, including teller line and new accounts. Managed vault operations. Trained new tellers.

• Managed buying/selling of currency for seven-branch network
• Successfully established the bank's first branch office in the Portland market, creating new business opportunities for the bank, a new employee for the community and enhanced customer services.

Sold CDs, Treasury Bills/Bonds, U.S. Bonds, IRAs/QRPs and served as a discount broker.

• Established new IRA procedures and the bank's Discount Brokerage business for the Bank.

Handled teller duties, assisted in safe deposit box area and served as backup tp loan, new account and investment department.

• Successfully balanced branch's daily records.
• Recommended new procedure for business making large money morning deposits, enhancing service for those business customers and eliminating wait for personal account customers.

• Courses in investment banking, discount brokerage services and loan processing and morning